Refund Policy
We aim for crystal-clear prints, every single time.
Eligibility for Refunds
Refunds or reprints are only available for printing defects such as incorrect coloring, missing pages, or poor print quality that makes the document unreadable.
Claim Period
You must submit your claim via WhatsApp within 24 hours of collecting your prints. Please provide your Order ID and a photo of the defect.
Processing Time
Once your claim is reviewed and approved, refunds or reprints will be processed within 3–5 business days.
Non-Refundable Items
Portal assistance services, once performed, are not eligible for refunds. Advertisements are non-refundable once they have been posted on the platform. Gadget purchases, housing arrangements, and project/seminar work are negotiated and settled directly with the seller, landlord, or writer, and are not covered by this policy.
Contact
For refund inquiries, message us on WhatsApp at +2348083964600.